LDrivers.ie fully respects your rights to privacy and will not collect any personal information without your clear permission. Any personal information which you volunteer when you visit this website through membership or when using our online feedback forms will be treated with the highest standard of security and confidentiality. This is strictly in accordance with the Irish Data Protection Acts 1988 & 2003.
Collection and Use of Personal Information
- The top level domain name from which you access the Internet
- The IP address of the computer/device from which you access the website
- The date and time each computer accesses this website
- The pages accessed and the documents downloaded by each computer
- The type and version of the browsers being used to access this website
- The addresses of any third party web-pages which refer visitors to our website
- Keywords used in search engines and directories to find this website
- Keywords and phrase used to search our website
This information is used for statistical purposes only including:
- To find out how many people are visiting our sites
- To identify what pages are accessed more frequently
- To help us improve the information we are supplying to our users
- To make our site more user friendly
We request personal information from you or your company when you place an order, register a product, request a service, answer a survey, correspond with LDrivers.ie or engage in other activities on our website. The information we collect is used to:
- Assist us in creating better products and services to meet customer needs.
- To process your orders
- For statistical purpose on our website usage so we can improve our website to better meet your needs.
- To identify hackers and attack patterns against our website.
We do not share or pass on any private information collected from this site with third parties, unless they are working with us as part of the same project. Information collected for statistics purposes is made available to the public, eg. a chart showing how many daily hits our website received, etc. Some information collected is sometimes shared with outside contractors who are working with LDrivers.ie to provide you with a service. Examples of these types of contractors could be shipping companies who are used to deliver a product to you, or a partner company who assist us in providing you a technical service. Please be advised that in certain instances, it may be necessary for LDrivers.ie to disclose your personal information to government officials or otherwise required by our legal obligation.
We do not store any credit card or banking details from our customers on this website.
LDrivers.ie provides the ability to request further information or ask questions by displaying email links throughout the website. If a customer elects to use such links they may be requested to provide additional information depending on the nature of the contact. Typically, such additional information may include further contact details, and in the case of technical support, additional information about the customer’s PC or server configuration may be required to aid a prompt and accurate response to the query.
When enrolling for a product, customers will be required to provide certain information as per the requirements for the product type. The exact information requirements are set out in the relevant Subscriber Agreement and service contracts. If a partner or solution provider is assisting us in providing our customers with a product or service, there may be a requirement to share some information so that they can provide the relevant service.
LDrivers.ie does not employ the use of spam for propagating its product awareness or special offers.
Established customers will occasionally receive information on products, services, special deals, and newsletters. Out of respect for the privacy of our customers we present the option not to receive these types of communications. We also send service announcements, which may contain important security information about the service.
This website takes every precaution to protect our customer’s information. When customers submit sensitive information via the website, such information is protected both online and off-line. Where sensitive information is required, the transmission of information is encrypted and protected using Secure Sockets Layer (SSL). This includes the submission of any payment information such as credit card details. LDrivers.ie uses SSL encryption to protect sensitive information online and we do everything in our power to protect user-information off-line. All of our customer’s information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example billing administration or the development team) are granted access to personally identifiable information. Our employees must use password-protected screen-savers or lock their computers when they leave their desk. When they return, they must re-enter their password to regain access to customer’s information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.
Notification of Changes to this Statement
LDrivers.ie reserves the right to amend/update this policy at any future date without notice so please check periodically.
Should you have any concerns about our privacy or any issues covered in this policy, please contact us at: firstname.lastname@example.org